Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino Australia, we believe that online gaming should be enjoyable entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself gambling to recover losses or relying on gaming for income, it's time to seek help.
Please gamble responsibly and within your means. Set limits you can afford to lose and stick to them.
Age Verification
Fair Go Casino Australia is strictly for players aged 18 years and over, in compliance with Australian gaming regulations. Players must be of legal gambling age in their state or territory.
We are committed to preventing underage gambling. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity from family, friends, or partners
- Gambling with money intended for essential expenses (rent, bills, food)
- Experiencing mood swings or irritability when unable to gamble
- Spending more time and money on gambling than intended
- Neglecting work, study, or family responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Lying about the amount of time or money spent gambling
- Failed attempts to reduce or stop gambling
- Gambling to escape stress, anxiety, or other emotional problems
If you recognise these signs in yourself or someone you know, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
Fair Go Casino Australia offers several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Time Limits: Set a timer to remind you when you've been gaming for a set period
- Reality Checks: Receive periodic reminders showing how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you need a break from gambling
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To access these tools, log into your account or contact our customer support team. We're here to help you play safely.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Below are trusted support services:
Australia
- Gambling Help Online – Free, confidential support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858
United Kingdom
- GamCare – Support and counselling for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Evidence-based resources and support
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and referral services
www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal health education centre
Information on responsible gaming and problem gambling support
If You Need Help
Problem gambling is a serious issue that affects many people. You are not alone, and help is available.
If you or someone close to you is struggling with problem gambling:
- Contact one of the support organisations listed above
- Speak to a trusted friend, family member, or healthcare professional
- Use the self-exclusion tools available on our platform
- Take a break from gambling and seek professional counselling
Reach out today. Free, confidential support is available 24/7 through Gambling Help Online at 1800 858 858 or online at www.gamblinghelponline.org.au
Our Commitment
Fair Go Casino Australia is committed to promoting responsible gaming and supporting the wellbeing of our players. We take problem gambling seriously and encourage all players to use our responsible gaming tools and seek help if needed.
For more information about our responsible gaming policies, please contact our customer support team.